A father's ice sculpture of a princess magically comes to life, causing unexpected disruptions in the lives of those she meets.

Claire, a young woman afraid to move on, enters purgatory after being brutally murdered, only to find the unexpected business world of haunting where she's assigned to haunt Will - a struggling writer who just found the inspiration for his new murder mystery novel.

Ashton, an overworked junior editor, develops romantic feelings for the author of the novel that she's editing, as her job is threatened by jealous co-workers.