The film is about an Irish and a Syrian family living as neighbours in a community housing project. The story follows the friendship developed by a young Irish boy, Paddy, and a young Syrian girl, Aamira. Their innocence breaks down barriers and brings them together as best friends.

In 1843, despite the fact that Dickens is a successful writer, the failure of his latest book puts his career at a crossroads, until the moment when, struggling with inspiration and confronting reality with his childhood memories, a new character is born in the depths of his troubled mind; an old, lonely, embittered man, so vivid, so human, that a whole world grows around him, a story so inspiring that changed the meaning of Christmas forever.