In a 2012 joint investigation by FRONTLINE and the Center for Public Integrity, correspondent Miles O’Brien uncovers the shocking consequences of a broken dental care system. Poor children, entitled by law to dental care, often cannot find a dentist willing to see them. Others kids receive excessive care billed to Medicaid, or major surgery for preventable tooth infections. For adults with dental disease, the situation can be just as dire and bankrupting. While millions of Americans use emergency rooms for dental care, corporate dental chains are filling the gaps in care, and in some cases have allegedly overcharged patients or loaded them with high priced credit card debt.

A young and devoted morning television producer is hired as an executive producer on a long-running morning show at a once-prominent but currently failing station in New York City. Eager to keep the show on air, she recruits a former news journalist and anchor who disapproves of co-hosting a show that does not deal with real news stories.