A man arrives at JFK-Airport in New York on a cold November morning. In the airport bathroom he cuts his hair and changes his clothes. He owns a small and odd looking linen bound book. The printed pages are covered in notes, written in a woman's pale handwriting. He has carried this book for many years. He had no idea that it will bring his entire past into question.

It’s 1994 and Lu Tu (Ethan Juan) is the youngest concierge ever at five-star Chinese hotel; smart, loyal and honest, he’s respected by his fellow employees and lauded by his superiors. When he’s tempted with an invitation to run a new hotel in the Big Apple, everyone around him looks to take advantage of the move, including a love interest (Du Juan) who may not be as trustworthy as she seems.