Mariana works in a call center. Her days are marked by insults from angry clients and long commutes in public transport without seeing daylight. After the sudden death of a coworker, she meets Irene, who begins sending her love poems. As she falls in love for the first time, Mariana slowly becomes immune to the hostile world around her, allowing herself to break her routine just a little.

A bowling alley employee of the month struggles with the romance in his life.