Even in the harshest environments, firefighters must focus on extinguishing fires and rescuing everyone there. At 3:47 AM on March 4, 2001, the 119 emergency call center receives a phone call about a fire that has broken out in the Hongje-dong neighborhood. Firefighters, including newcomer Cheol-woong, rush to the scene.

The film portrays the journey of Jeong Gyu-ji, who has faced nine layoffs from different jobs, and her growth throughout the experience.