Ronald, an eight year-old biracial boy, sees his life turning upside down after witnessing the brutal murder of his mother by his father. Often moved from one foster home to the next, Ronald is recruited by a street gang where he dwells in a life of crime and violence. As he waits for his father to be released to avenge his mother, he realizes that he doesn't have to follow his father's footsteps or the path chosen for him. Against all odds, he takes control of his own destiny. His awakening to new humane values enables him to change change course despite the obvious risk of losing the only family he has ever known.

In 1950, in a small village called Northern Station, Samuel, a young mailman and his girlfriend, Évelyne, spend hours replying to letters that children have sent to Santa Claus. While delivering the letters on Christmas Eve, Samuel dies of cold in the forest. He finds himself in the magic land of Santa Claus, where he becomes an elf in charge of answering Santa’s mail. Fifty years later, Samuel opens a letter from Satia, a young girl from Northern Station who asks Santa Claus if he will save her grandmother, who is seriously ill. With the help of his friend, Howie, the young elf decides to go to the village for grant the child’s wish. However, it turns out that Satia’s grandmother is none other than Évelyne.