A story about a 19-year-old girl Manja who, after her parents' divorce, moved with her mother from Zrenjanin to Novi Sad. Manja is in conflict with everyone, from her sister and mother to the new town where she has acquired a single friend, Slonče. He has a band and is hopelessly in love with Manja which she doesn't notice. She did not enroll in college, so she is looking for a job, after being fired from a beauty salon. After finding a new job in the delivery service, Manja also meets Daniel, who is 15 years her senior.

Through an intimate reconstruction of an important phone call, When The Phone Rang investigates dislocation and the nature of remembering. In the protagonist's eleven year old mind the phone call erases her entire country, history and identity and hides its existence in books, films and memories of those born before 1995.