Ms Chan, a social worker who has just returned to work, receives her first case. She pays a visit to Jia, a single elderly who seems to have accidentally dialled the Care-on-Call Service. Jia has suspicious bruises on his face and Ms. Chan senses a possible family abuse situation. However, Jia’s attitude is unwelcoming and he sends her off right away. Since then, a series of peculiar events make Ms. Chan question her own sense of reality and sanity.

Divorced café owner Kayan lives with her daughter Tung. Her life is renewed after meeting her lesbian partner Shuting who becomes part of the loving family. When Kayan dies in a tragic car accident, the grieving Shuting wants to continue taking care of Tung but encounters strong opposition from Kayan’s mother. At Kayan’s funeral, due to social norms and taboos, Shuting is completely side-lined and stripped of the privilege to bid farewell to the love of her life. She faces yet another dilemma, having to make the decision to do what is best for Tung.