Lima, Peru. An investigation into the mysterious disappearance of a young man in the supposedly haunted Matusita House reveals its darkest secrets to those who dare to open its doors.

Haunted by her recent past, a police lieutenant investigates a mysterious case known as 'The Sugar Girl': the appearance of a young girl in a city hotel. Although the authorities do not take the case seriously, the lieutenant suspects there is something deeper hidden, unaware that a macabre truth lies beneath.