Pop superstar Adelaide Kay is so fed up with her controlling manager that she sneaks off the tour bus after their latest squabble. Though exhilarated to be free, she finds herself stranded in the freezing cold of a Pennsylvania winter, with no money and no plan. A local family, the Lapps, take her in. They know the true meaning of the season, even if they’re close to losing their tree farm. No one in the family recognizes Adelaide except Dillon, the oldest son.

A desperate father's attempt to bond with his teenage daughter at a basketball game turns into a frantic search when she vanishes during halftime, forcing him to navigate a packed arena before it's too late.