Parker, a successful advice columnist, and her best friend Aaron have been inseparable since childhood. She knows everything about him, including the fact that he doesn't love his fiancé. Desperate for help, Parker pens an anonymous letter to her own column asking for advice. Unexpectedly, she learns about her own feelings instead.

A businessman is forced to spend the Christmas holiday in Durban, South Africa, due to a business deal gone awry. However, his plans are complicated by the presence of a boisterous family and their festive antics.

While an irate Principal Washington waits for the maintenance man to arrive, the five classmates from different social classes are reluctant to entertain one another. Never crossing paths in high school, the sudden lock-in forces the once jock, nerd, popular girl, teen mom, and delinquent to interact. After a decade of tensions, old beefs resurface, secrets are exposed, and tears are shed as Tia, Nate, Cherry, Jade, and Saint pass time, realizing they aren’t as dissimilar as their statuses projected.

Two strangers find love, but are unfortunately separated. They reconnect on Christmas Eve five years later.

Siblings Chris, Todd, Cydney and Wesley travel to their childhood home in Washington to celebrate Christmas holidays with their parents Bryan and Sylvia. Upon their arrival, all kinds of family drama, a crazy neighbor and conflicts happen.