What happens when an entire town forgets the true spirit of the Christmas season? It’s up to Santa and a delightful cast of North Pole characters to help them remember! In this festive Elf Pets® animated special, Santa discovers there is not enough Christmas spirit for him to make Christmas magical. Thankfully, The Elf on the Shelf® Scout Elves, Santa’s special Elf Pets® St. Bernard pups and a big-hearted family join forces to help others remember the true meaning of Christmas and ensure another successful holiday season for Santa!

How does Santa Claus travel the whole world in one night? In this musical adventure, set against the backdrop of the Northern Lights, Scout Elf Newsey Noel investigates the mystery of Santa's once-a-year flight. Join her, a little boy named Michael, The Elf on the Shelf Scout Elves, and loads of adorable Arctic Fox Elf Pets as they find out the top-secret answer and discover for themselves that there is nothing more powerful than hope -not even Santa.

It's almost Christmas and Santa's test flights have run into trouble. Can The Elf on the Shelf, a crew of adorable Elf Pets Reindeer and Santa's gang of trusted Scout Elf friends help him find the answer before it's too late? Join Santa's cast of whimsical characters in this animated Christmas Special full of toe-tapping humor and heart, as they work together to save the holiday season and discover the power of love.