To inherit her father's company, socialite Ellen must first visit his small hometown, where she learns the value of hard work and helping others.

Elizabeth's engagement plans are thrown into disarray when her fiancée's free-spirited brother David returns home. David's unexpected influence prompts Elizabeth to question her life decisions.

A fresh start for Jack and Elizabeth, a surprise guest for Abigail, an adventure for Rosemary and Lee, an unwanted visitor from Pastor Hogan's past, and new beginnings for the town makes this the most unforgettable New Year's celebration Hope Valley has ever seen.

An intriguing peddler comes to Hope Valley selling the townspeople his wares and teaching them valuable lessons about joy and giving. When the townspeople realize that the recently displaced settlers in the area will not have a proper Christmas, they come together to create a special holiday celebration — including a Nativity presentation from the schoolchildren — that will infuse everyone with the true spirit of Christmas.

Hope Valley is buzzing from the introduction of the Wishing Tree, with all the townspeople eagerly placing their wishes on its branches in the hopes they will be granted. Elizabeth wishes for Jack's return. Meanwhile, Abigail spearheads the town's first Christmas parade, featuring an energetic band, led by Bill. Abigail's newly adopted son, Cody, tries to make their first Christmas together special, connecting her past with their future. Rosemary and Lee discover the importance of Christmas traditions and treasured memories. Meanwhile, Doctor Carson Shepherd exhibits faith and resilience in trying to heal and inspire a guarded woman who has given up on the spirit of Christmas. Also, disgraced former mayor, Henry Gowen, gets a second chance at redemption.

After an injury, Staff Sergeant Kelly Brandt returns home for the holidays and her family pushes her to get involved in the annual Christmas Cup against the rival town; with that, she teams up with Fire Captain Quinn Stokley.