Follows three combative sisters who visit their mother for the first time in an Assisted Living Facility, which they forced her to move into. The film opens in a non-linear fashion, with a fateful phone call made by one of the sisters, Maude, outside the Assisted Living Facility. This call is intercut with the flashback of the sisters' arrival, their reminiscing upon the childhood they shared with their brother, Bryan, and their mother's repeated denial of her daughter’s visit through an unsuspecting Nurse Jackson.

When Anna offers a stranded mother and son shelter in a blizzard, she learns that they are the Royal Family of Galwick. Anna shows the Prince how they do Christmas in her hometown, encouraging him to open his heart and be true to himself.