Aunt Sally's Christmas Cookie Company is sold to a large conglomerate and executive Hannah must seal the deal and shut down the factory, which is the small town of Cookie Jar's lifeblood. What was supposed to be a simple assignment for Hannah becomes complicated when she meets Jake, the factory owner who's determined to keep the factory in town. Despite not being a fan of the holiday, the Christmas spirit in this small town is infectious and she gets swept up in the joy of the season while also falling in love with Jake.

A grieving man receives a mysterious, personal invitation to meet with God at a place called 'The Shack'.

An intriguing peddler comes to Hope Valley selling the townspeople his wares and teaching them valuable lessons about joy and giving. When the townspeople realize that the recently displaced settlers in the area will not have a proper Christmas, they come together to create a special holiday celebration — including a Nativity presentation from the schoolchildren — that will infuse everyone with the true spirit of Christmas.

Hope Valley is buzzing from the introduction of the Wishing Tree, with all the townspeople eagerly placing their wishes on its branches in the hopes they will be granted. Elizabeth wishes for Jack's return. Meanwhile, Abigail spearheads the town's first Christmas parade, featuring an energetic band, led by Bill. Abigail's newly adopted son, Cody, tries to make their first Christmas together special, connecting her past with their future. Rosemary and Lee discover the importance of Christmas traditions and treasured memories. Meanwhile, Doctor Carson Shepherd exhibits faith and resilience in trying to heal and inspire a guarded woman who has given up on the spirit of Christmas. Also, disgraced former mayor, Henry Gowen, gets a second chance at redemption.