A woman and her daughter lives in Oostdijk, a village near Amsterdam. One night when the mother is on her way home, she is killed in a car accident in the street they live in.

In the near future, a man wants to pick up his daughter from school. From the doorkeeper onwards, he is asked about his date of birth, his job, the situation at home. 'Regulations, sir. We can't just let anybody in.' In the strange office block, he is sent from one staff member to the next; all answers are entered on a touch screen. The man reacts with growing irritation - he only wants to collect his kid.